At heenasinghal.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide while using our website.
By visiting or purchasing from heenasinghal.com, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of personal information when you browse or make a purchase:
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Name
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Email address
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Phone number
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Shipping & billing address
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Payment information (processed securely via third-party payment gateways — we do not store your card details)
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Order and browsing history
We may also collect non-personal data such as browser type, device information, and IP address for analytics purposes.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Send order confirmations and tracking updates
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Respond to customer service queries
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Improve our website and user experience
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Notify you about offers, updates, or new products (only if you opt-in)
We do not sell, rent, or trade your personal data to any third party.
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. All transactions are processed through secure payment gateways and are encrypted using SSL (Secure Socket Layer) technology.
4. Cookies
Our website uses cookies to enhance your browsing experience, track site usage, and remember your preferences.
You can choose to disable cookies through your browser settings, but doing so may affect some features of the site.
5. Third-Party Services
We may use third-party services such as:
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Payment gateways (e.g., Razorpay, PayU)
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Shipping/logistics services (e.g., Shiprocket and its partner couriers)
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Email services (for order updates or newsletters)
These third parties only receive the information necessary to perform their services and are not permitted to use it for any other purpose.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your data (subject to legal and transactional requirements)
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Opt out of promotional emails at any time via the unsubscribe link
To make such a request, contact us at info@heenasinghal.com
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have accidentally collected such data, please contact us immediately.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after changes means you accept the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:
📧 info@heenasinghal.com
📞 [+91 97170 25025]